Our Packages
*Introductory rates for new clients until end June 2022
Starter |
Silver |
Gold |
750 + VAT |
1350 + VAT |
2430+ VAT |
Per Month |
Per Month |
Per Month |
Consulting 1 x half-day per month valued at £650 |
Consulting 2 x half-day per month valued at £1,300 |
Consulting 4 half-day per month valued at £2,600 |
Training/workshops 1 x Training half-day for your team from our extensive training course selection valued at £1,250 |
Training/workshops 2 x Training half-days for your team from our extensive training course selection valued at £2,500 |
Training/workshops 4 x Training half-days for your team from our extensive training course selection valued at £5,000 |
Check-ins A mid-point check-in, typically two weeks after consultancy session |
Check-ins Check-ins between consultancy sessions to suit the client |
Check-ins Check-ins between consultancy sessions to suit the client |
Monthly value - £2075 |
Monthly value - £4200 |
Monthly value - £8400 |
Why Customer Start?
Our MissionTo help organizations of all sizes improve experiences, improve customer retention and ultimately become more successful and efficient improving financial performance.
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Our WhySimply stated, we believe in creating amazing experiences for millions of customers, more than that we believe in creating great places to work for employees through exceptional culture and servant leadership.
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At Customer Start we believe that Better Experiences = Better World
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Customer Start Ltd is led by Miles C. Thomas who is a recognized global expert in Customer Experience and Customer Service who has worked across a number of industries and companies from Deloitte to the International Baccalaureate.
He has developed five focus areas within the 'Holistic Experience Model' based on his many years of experience in business which we use to help companies become more customer-centric. We use our CX maturity assessment to understand where your company is today and develop a package of measures to help you in your journey to greater customer-centricity to generate trust and advocacy from your customers. Miles is a #1 best selling author in the customer service category, recognized as a top global CX expert by Customer Experience Magazine and is an Ambassador and founding member of the European Customer Experience Organization. |
Contact us today for a free 30 minute consultation to understand your business and your needs.