Customer Experience CX Training | Making Companies Customer Centric
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Our Packages

*Introductory rates for new clients until end June 2022
Starter
Silver
Gold
750 + VAT
1350 + VAT
2430+ VAT
Per Month
Per Month
Per Month
Contact Us
Contact Us
Contact Us
Consulting
1 x half-day per month valued at £650 
Consulting
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2 x half-day per month valued at £1,300 
Consulting
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4 half-day per month valued at £2,600
Training/workshops
1 x Training half-day for your team from our extensive training course selection valued at £1,250
​Training/workshops
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2 x Training half-days for your team from our extensive training course selection valued at £2,500
Training/workshops
​4 x Training half-days for your team from our extensive training course selection valued at £5,000
Check-ins
​A mid-point check-in, typically two weeks after consultancy session
Check-ins
Check-ins between consultancy sessions to suit the client
Check-ins
Check-ins between consultancy sessions to suit the client
Monthly value - £2075
Monthly value - £4200
Monthly value - £8400

Why Customer Start?

Our Mission

To help organizations of all sizes improve experiences, improve customer retention and ultimately become more successful and efficient improving financial performance. 

Our Why

Simply stated, we believe in creating amazing experiences for millions of customers, more than that we believe in creating great places to work for employees through exceptional culture and servant leadership.
At Customer Start we believe that Better Experiences = Better World
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Customer Start Ltd is led by Miles C. Thomas who is a recognized global expert in Customer Experience and Customer Service who has worked across a number of industries and companies from Deloitte to the International Baccalaureate. 
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He has developed five focus areas within the 'Holistic Experience Model' based on his many years of experience in business which we use to help companies become more customer-centric. We use our CX maturity assessment to understand where your company is today and develop a package of measures to help you in your journey to greater customer-centricity to generate trust and advocacy from your customers.

Miles is a #1 best selling author in the customer service category, recognized as a top global CX expert by Customer Experience Magazine and is an Ambassador and founding member of the European Customer Experience Organization. 
Contact us today for a free 30 minute consultation to understand your business and your needs. 
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Our Vision

To help make the world a better place, one experience at a time.

Our Mission

To make the UK a 'Centre of Excellence' in Customer Service and Experience promoting investment, job creation and innovation through disrupting the way we think about service and experience and creating innovative leaders of the future. 

Our Approach

We work hand in hand with Government, NGO's and Companies to bring a fresh approach to Customer Service and Experience. We believe that through a Customer Centric and Continuous Improvement mindset we can make a difference and make the world a better place.  
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Customer Start Limited
Registered Company #14021910
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  • Home
  • Our Services
    • Consulting
    • Training
    • Keynote
    • Surveys
    • CX Assessment Services
  • About
  • Contact
  • Blog
  • FAQs