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CX Health Check.

Find out where your organisation sits on the CX Maturity Scale with our FREE Health Check

CX Maturity Model

For any organisation it is critical to frequently benchmark their position in any and all areas of importance against previously set, often aspirational, criteria.  Our Holistic Experience Model sets out 5 pillars of CX Excellence, each of which require detailed analysis to fully understand the  position of your organisation. 

When engaging with Customer Start we will assess this at the very outset and discuss our findings in detail.  From there, a clear action plan will be produced and presented before mutually agreed CX priorities are identified and targeted.  
Customer Experience Maturity Levels
Levels of maturity are assessed across our Holistic Experience Model whereby organisations might find they are doing really well in one area of the model but there are opportunities for improvement in others. Customer Start can help you fully understand those areas that need additional focus to move up the maturity levels. 

CX Health Check

Would you like to understand your current level of CX Maturity?  Our self-assessment tool takes just 10 minutes to complete our CX Health Check tool and at the end you'll be sent a FREE report on where we feel you are on the road to CX Excellence!

If you would like to better understand how we can assist your organisation, feel free to get in touch for a free 30 minute consultation.
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Our Business

All our services are bespoke and tailored to your needs. Making impact that can be felt by your customers is the goal. Your customers will feel valued, as they should, resulting in higher levels of satisfaction, increased referrals and significant improvements to the bottom line.

Our Promise

As experts in customer service and experience we understand how important it is to have trust in your suppliers. We commit to providing the best advice and support across all our offerings.

Our Mission

Our mission is to improve experiences for customers everywhere. We live and breathe the values of exceptional customer experience. You will feel this through our approaches of transparency, trust and truth.
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Customer Start Limited
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