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CX Health Check.

Find out where your organisation sits on the CX Maturity Scale with our FREE Health Check

CX Maturity Model

For any organisation it is critical to frequently benchmark their position in any and all areas of importance against previously set, often aspirational, criteria.  Our Holistic Experience Model sets out 5 pillars of CX Excellence, each of which require detailed analysis to fully understand the  position of your organisation. 

When engaging with Customer Start we will assess this at the very outset and discuss our findings in detail.  From there, a clear action plan will be produced and presented before mutually agreed CX priorities are identified and targeted.  
Customer Experience Maturity Levels
Levels of maturity are assessed across our Holistic Experience Model whereby organisations might find they are doing really well in one area of the model but there are opportunities for improvement in others. Customer Start can help you fully understand those areas that need additional focus to move up the maturity levels. 

CX Health Check

Would you like to understand your current level of CX Maturity?  Contact us today.
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Our Vision

To help make the world a better place, one experience at a time.

Our Mission

To make the UK a 'Centre of Excellence' in Customer Service and Experience promoting investment, job creation and innovation through disrupting the way we think about service and experience and creating innovative leaders of the future. 

Our Approach

We work hand in hand with Government, NGO's and Companies to bring a fresh approach to Customer Service and Experience. We believe that through a Customer Centric and Continuous Improvement mindset we can make a difference and make the world a better place.  
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Customer Start Limited
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  • Home
  • Our Services
    • Consulting
    • Training
    • Keynote
    • Surveys
    • CX Assessment Services
  • About
  • Contact
  • Blog
  • FAQs