Customer Experience CX Training | Making Companies Customer Centric
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Customer Start.

Putting the Customer at the Start of your Strategic Thinking

Welcome to Customer Start.
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​Imagine a world where every single customer experience feels seamless, positive, and leaves a lasting impression. That’s the world we are working to create, one experience at a time. Our vision goes beyond business; it’s about making meaningful connections, enriching lives, and building a future where customer experience excellence is accessible to all.

Customer Start are specialists in Customer Experience.  We work with clients of all sizes, across the globe to help them improve Customer Service, Customer Experience and Customer Centricity. 
We know that providing your Customers with an exceptional experience matters.  Companies providing a superior experience perform better financially, are more efficient and innovative and lead the way in terms of employee experience.  We are proud members of the largest CX professional body in the world, the 'Customer Experience Professionals Association'.
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New: We now offer fractional advisory services on your terms, click below for more details
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Why improve Customer Experience?

​By delivering consistently, and providing customers the most optimised experience possible, you will:
  1. Increase revenue
  2. Reduce costs
  3. Boost customer loyalty and advocacy
  4. Improve customer lifetime value
  5. Heighten staff engagement and improve retention
  6. Focus investment and innovation strategies
  7. ​Improved online reviews
If you are looking to improve Customer Service or Experience at your company, you're in the right place.  Customer Start offers a full suite of services tailored to your needs across all things customer related. Our clients become partners in their journey to Customer Experience excellence. Don't just take our word for it, testimonials from our customers speak for themselves.

We care 

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At Customer Start we believe that Better Experiences = Better World.

Our 'Mission' is to help make the world a better place through exceptional Customer Experiences.


Our nominated charity for 2024/5

​Our nominated charity for 2024/25 is Mind - we will be making regular donations to Mind throughout the year.
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How we can Help?

We are a full suite Customer Experience consultancy firm. We can support you at every stage of your journey.
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Our global clients include:

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Contact Us

Book a call with us


At Customer Start we believe that Better Experiences = Better World

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Our Vision

To help make the world a better place, one experience at a time.

Our Mission

To make the UK a 'Centre of Excellence' in Customer Service and Experience promoting investment, job creation and innovation through disrupting the way we think about service and experience and creating innovative leaders of the future. 

Our Approach

We work hand in hand with Government, NGO's and Companies to bring a fresh approach to Customer Service and Experience. We believe that through a Customer Centric and Continuous Improvement mindset we can make a difference and make the world a better place.  
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Customer Start Limited
Registered Company #14021910
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  • Home
  • Our Services
    • Consulting
    • Training
    • Keynote
    • Surveys
    • CX Assessment Services
  • About
  • Contact
  • Blog
  • FAQs