CX Pulse.As Experts in Customer Experience we can ensure you get the insight you need to continuously improve
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Take the Pulse Of Your Customers with Our Unique Survey Offering
Uncover what truly matters to your customers and make data-driven decisions that promote growth with our CX Pulse survey service.
At Customer Start, we believe in the power of understanding your customers. That's why we've crafted CX Pulse to be more than just a questionnaire. It's a comprehensive, end-to-end solution that takes you from initial consultation to detailed analysis and on to actionable insight.
At Customer Start, we believe in the power of understanding your customers. That's why we've crafted CX Pulse to be more than just a questionnaire. It's a comprehensive, end-to-end solution that takes you from initial consultation to detailed analysis and on to actionable insight.
- Consult: We collaborate with you to set the survey's scope, ensuring it aligns with your unique business needs.
- Design: We craft a survey that not only collects the necessary data but also resonates with your brand for a cohesive customer experience.
- Distribute: Our team handles the distribution, leveraging your customer data to maximise response rates.
- Analyse: We dig deep into the responses, carrying out detailed data analysis and sentiment assessment.
- Insight: Finally, we deliver a full report that goes beyond mere data. We summarise the overall sentiment, providing actionable insights, and concrete recommendations for improvement.
With our unique combination of technology and human expertise, we provide the most comprehensive survey solution on the market.
Survey Demo
Working with Customer Start for our client surveys has been fantastic. From the very beginning, Miles and Richard took the time to understand our unique needs and objectives, crafting a bespoke survey that perfectly captured our brand voice and goals.
Alastair Milburn
MD - Effective Communication
Don't just ask questions – understand answers. Take the pulse of your customers with our CX Pulse survey service today!
Ready to truly connect with your customers? Contact us today to arrange your 30 minute fact-find assessment.
Ready to truly connect with your customers? Contact us today to arrange your 30 minute fact-find assessment.