Journey Mapping and Personas

SKU:

£0.00

Unavailable

per item

Within this consulting workshop we will show you why Journey Mapping and Personas are important and how they can help your overall levels of customer centricity through empathy.

By the end of this one day event your team will not only have learnt how to build persona's and journey maps but will have built some real ones bespoke to your company.

Quantity

Add to Cart

Our Business

All our services are bespoke and tailored to your needs. Making impact that can be felt by your customers is the goal. Your customers will feel valued, as they should, resulting in higher levels of satisfaction, increased referrals and significant improvements to the bottom line.

Our Promise

As experts in customer service and experience we understand how important it is to have trust in your suppliers. We commit to providing the best advice and support across all our offerings.

Our Mission

Our mission is to improve experiences for customers everywhere. We live and breathe the values of exceptional customer experience. You will feel this through our approaches of transparency, trust and truth.