Nice to meet you!
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We've probably just met, thanks for accessing my digital business card...
About meI'm a #1 best selling co-author in the Customer Service category, recognized as a top global Customer Experience expert by Customer Experience Magazine and I'm an Ambassador and founding member of the European Customer Experience Organization.
I've spent the last 20 years working in a diverse set of organisations from Deloitte to tech start-up SubHub to International Baccalaureate, building Customer Service and Experience strategies. |
At Customer Start we believe that Better Experiences = Better World"
How we can help
Do you want customers who are raving fans of your business, who trust your company and recommend you to others increasing repeat business, referrals and revenue?
If the answer is yes, Customer Start provides CX training and consultancy services to support your organisation on this critical differentiator.
Find out where your business sits on the CX Maturity Scale by completing our unique Maturity Health Check Tool. It should take no more than 5 minutes to complete and you’ll instantly get a FREE report to allow you and your team to better direct your current CX efforts.
Alternatively, if you would just prefer to have an initial conservation to discover how we can help your business, simply complete the below form.
Find out where your business sits on the CX Maturity Scale by completing our unique Maturity Health Check Tool. It should take no more than 5 minutes to complete and you’ll instantly get a FREE report to allow you and your team to better direct your current CX efforts.
Alternatively, if you would just prefer to have an initial conservation to discover how we can help your business, simply complete the below form.