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CX Catalyst.

The CX Catalyst has been designed to uncover immediate improvements with minimal company resources for greatest impact and maximum ROI.
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  • Online assessment tool – enables Customer Start to identify areas of the business that would benefit most significantly from our intervention
  • An Introduction to Customer Experience (unlimited attendees) – delivered by our globally recognised expert we present to your team why CX is now considered critical in the modern business
  • Q&A – utilising prior research on the organisation and the results from the assessment tool we will probe further with a selection of your team to gain an in-depth insight into how the organisation currently interacts with its customers
  • Quick Wins Report – after meeting with the team we will undertake a detailed review to produce a prioritised list of Quick Wins for your team to implement in-house, at a pace set by yourselves
  • Check-in – we provide an opportunity to have any queries answered to help overcome any barriers or stumbling blocks during implementation ​


£900 + VAT


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Our Business

All our services are bespoke and tailored to your needs. Making impact that can be felt by your customers is the goal. Your customers will feel valued, as they should, resulting in higher levels of satisfaction, increased referrals and significant improvements to the bottom line.

Our Promise

As experts in customer service and experience we understand how important it is to have trust in your suppliers. We commit to providing the best advice and support across all our offerings.

Our Mission

Our mission is to improve experiences for customers everywhere. We live and breathe the values of exceptional customer experience. You will feel this through our approaches of transparency, trust and truth.
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