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Customer Service

Customer Service

There are many elements involved in providing not only effective services but ones that are consistent, repeatable and generate advocacy and trust.

There are a number of areas and ways we can advise.

Proactive support engagement
Team structure and roles
Social Media support
Knowledge centred support
Knowledge base and self service
Ticketing systems
Surveys
Chat
Standard Operating Procedures
Reporting and learning

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Our Business

All our services are bespoke and tailored to your needs. Making impact that can be felt by your customers is the goal. Your customers will feel valued, as they should, resulting in higher levels of satisfaction, increased referrals and significant improvements to the bottom line.

Our Promise

As experts in customer service and experience we understand how important it is to have trust in your suppliers. We commit to providing the best advice and support across all our offerings.

Our Mission

Our mission is to improve experiences for customers everywhere. We live and breathe the values of exceptional customer experience. You will feel this through our approaches of transparency, trust and truth.
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Customer Start Limited
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